Formulaire de demande SAV – Produit défectueux

After-Sales Service Request Form – Defective Product

Are you experiencing an issue with one of our products?

Please complete this form to report a defective item and initiate the After-Sales Service (ASS) procedure.

This form is intended for :

Please provide accurate and complete information at each step. This will allow us to process your request quickly and efficiently.

⏱Once your request has been submitted, our after-sales service team will contact you as soon as possible.

Last Name – First Name *

Email *

Phone number *

Company name *

VAT number *

Address *

City *

Postal code *

Country *

Installer’s First/Last Name *

Installer’s email address *

Installer’s phone number *

Purchase date *

Invoice number *

Product or item name *

Installation location *

Installation date *

Installed quantity *

Defective quantity *

Date of failure *

Reason for After-Sales Service Request *

Problem description *

Files

Checkbox *

Tick this box if you consent to providing us with personal information

Submit

Votre demande SAV a bien été envoyée